Terms of service
This website is operated by LUNORÉ – House of Towels. Throughout the site, the terms “we”, “us” and “our” refer to LUNORÉ. By visiting our website and purchasing from us, you agree to the following terms and conditions.
1. Use of Our Website
By accessing this website, you agree to use it only for lawful purposes and in accordance with these Terms of Service. You may not misuse the website, attempt to interfere with its functionality, or reproduce any content without permission.
2. Product Information
We strive to present our products as accurately as possible. However, colors and textures may appear slightly different depending on screen settings and display devices.
3. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
Payments must be completed at checkout before an order is processed.
4. Shipping
We offer worldwide shipping. Estimated delivery time typically ranges between 10–15 business days, depending on location and seasonal demand.
Delivery times may vary during holidays or peak periods.
5. Exchange Policy
Due to hygiene considerations, our towels cannot be returned once delivered.
Exchanges are only available in cases of:
• Manufacturing defects
• Damage during shipping
Customers must contact us within 48 hours of receiving the order and provide clear photos of the issue.
Items must remain unused, unwashed, and in their original packaging.
6. Intellectual Property
All content on this website, including images, product designs, branding, and text, is the property of LUNORÉ – House of Towels and may not be used, copied, or reproduced without permission.
7. Limitation of Liability
LUNORÉ shall not be held responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.
8. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be reflected on this page.
9. Contact Information
For any questions regarding these Terms of Service, please contact us at: